Automatic transcription
Convert your recorded calls into searchable text to review conversations, find information and document interactions.
Your company's telephony in the cloud, now with operational intelligence
Answer, record and control your calls from a flexible platform. With Nebula Voice you can manage extensions, schedules, rules and integrate AI to transcribe, summarize and analyze conversations.
BUSINESS TELEPHONY WITH OPERATIONAL INTELLIGENCE
Nebula Voice centralizes your company's calls in the cloud and turns every conversation into useful information for sales, support, quality and commercial follow-up.
From 3 Extensions
Plans from 3 extensions, scalable as your company grows.
Artificial intelligence (Co-pilot)
Transcribe calls, generate automatic summaries and detect the sentiment of each conversation.
Record all calls
Keep evidence of your conversations with base retention and extended storage options.
Call the whole world
Call the whole world with competitive rates, superior audio quality and no balance expiration.
Local numbers in more than 90 countries
Get local numbers in more than 90 countries so your clients call you as if you were in their city.
Nebula HUB
Your smart webphone to make and receive calls from the browser, ideal for remote or hybrid teams.
CRM integration
Integrate Voice with Odoo, Zoho or your CRM via API to view customer information while speaking and log every interaction.
Calls from any device
Operate from IP phones, browser, computer or mobile devices.
Support and updates
We support your daily operation and your control center evolution, so you always have the best Nebula Voice version.
AI to turn calls into Decisions
With Nebula Voice AI, your calls stop being just stored audio. Now you can convert them into text, identify key topics, summarize agreements and detect signals of satisfaction, dissatisfaction or risk.
Smart summary
Get a clear synthesis of each call with reason, discussed points, agreements and next steps.
Sentiment analysis
Identify whether the conversation was positive, neutral or negative to prioritize follow-up, quality and recovery.
Plans include initial AI minutes. Additional processing can be expanded with usage-based consumption.
WHAT CAN YOU DO WITH
Everything you need to operate your business telephony
Telephony administration
- Extensions by user, area or location.
- Business hours.
- Permissions by extension.
- Call rules.
- Forwarding and follow-up.
Incoming service
- IVR / virtual receptionist.
- Ring groups.
- Call channels.
- Custom audios.
- Out-of-hours messages.
Control and quality
- Call recording.
- 30-day base retention.
- Real-time monitoring.
- Likert surveys.
- Download and audio query.
Artificial intelligence
- Transcription.
- Summary.
- Sentiment.
- Future call classification.
- Audit and follow-up support.
Make and receive calls from the browser, no complex installations. Nebula HUB allows your users to work from office, home or anywhere with internet connection.
- Installation-free calls.
- Dialing assistant.
- Phone directory.
- Conferences.
- Call notes.
- Forwarding and follow-up.
- Voicemail.
Included in all nebula plans
This is how VOICE works in your daily life
Cloud switchboard for your company
Migrate your PBX to the cloud and manage extensions, areas, schedules and rules from a single panel.
- Extensions by team and office.
- Schedules, permissions and rules.
- IVR and ring groups.
- Call recording.
Telephone sales and follow-up
Increase commercial traceability with call recording and AI to better understand each conversation.
- History by extension.
- Call recording.
- Automatic transcription.
- Summary of agreements and next steps.
- Conversation sentiment.
Support and customer service
Improve service with documented calls, reports and quality signals.
- Call review.
- Conformity detection.
- Follow-up of critical cases.
- Likert-type surveys.
- Operational reports.
Remote or hybrid operation
Allow your team to serve from anywhere with professional quality and centralized control.
- Browser or app calls.
- Control by roles and extensions.
- Security rules.
- Administration from the cloud.
FROM CALL TO USEFUL DATA IN FEW STEPS
1. Attend or make the call:
Your team uses Nebula Voice from HUB, IP phone or compatible device.
2. The call is recorded
Nebula records the conversation according to recording settings and permissions.
3. AI processes the conversation
The call can be transcribed, summarized and analyzed according to available AI minutes.
4. Review and take action
Review audios, texts, summaries, sentiment and reports to improve sales, support and quality.
Why companies choose
More than a telephony solution, Nebula Voice is a strategic tool for teams that value efficiency and innovation.
Fluent communication
Seamless calling, from anywhere, for remote teams, branches or agents on the move.
Accompaniment
We accompany you in daily operation and in your evolution, so that you always have the best version of Nebula
Specialized technical support
Specialists trained to meet your requirements and ensure the continuity of your operation.
No permanence
Use Nebula Voice for as long as you need, without permanence clauses or cancellation penalties.
Service commitment
High availability and constant support so that your communication never stops.
Easy to use
Intuitive interface so that your team adapts quickly, without eternal learning curves.
frequently asked questions
What is VOICE? +
IP telephony in the cloud to manage calls with PBX, extensions, IVR, queues, recording and reports.
Can I keep my current number? +
In most cases, yes. You can also activate new numbers (local or international).
How long does it take to activate? +
Generally 48 business hours, we confirm the exact time in the demo.
Can calls be recorded? +
Yes. You can record and control access by permissions.
Don't know where to start?
We help you identify the ideal plan for your company or enterprise
