Cloud switchboard for your company
Migrate your PBX to the cloud and manage extensions, areas and schedules from a single panel.
- Extensions by team and location
- Schedules, permissions and rules
- Simple and scalable administration
- Call recording
The new voice of your company is in the cloud.
Answer and make calls from anywhere, with recording, IVR, reports and AI to have full control of your operation.
Your business telephony, without borders or complications.
Optimize the management of your business communication with intelligent tools that automate processes, improve customer service and give you total control over the operation.
From 3 users
From 3 users, scalable as your company grows.
Calls from any device
Call and receive calls from IP phones, smartphones or computers, without complex equipment.
Local numbers in more than 90 countries
Get local numbers in more than 90 countries so your clients can call you as if you were in their city.
Call everyone
Call around the world with competitive rates, superior audio quality and no balance expiration
Nebula HUB
Your smart webphone to make and receive calls from the browser, ideal for remote or hybrid teams.
Record all calls
Consult it and download the audios from the cloud and store them in Nebula for up to 2 years, according to the contracted capacity.
Integration with CRMs
Integrate Voice with Odoo, Zoho or your CRM via API to see customer information while you speak and record each interaction.
Artificial intelligence (Co-pilot)
Transcribe, analyze and process your calls to better understand your customers, train your team and make decisions with real data.
Support and updates
We accompany you in the daily operation and evolution of your center, so that you always have the best version of Nebula Voice.
This is how VOICE works in your daily life
It is ideal if your priority is voice quality, control, continuity and measurement of incoming and outgoing calls.
Telephone sales and follow-up
Increase commercial productivity with control and traceability of outgoing calls.
- History by extension
- Call recording
- Transcription, sentiment analysis and summary AI
Remote or hybrid operation
Your team serves from anywhere with professional quality and safety rules.
- Calls from browser or app
- Management caps and conferences
- Control by roles and extensions
Quality, audit and compliance
If you need evidence and control, VOICE gives you recordings, monitoring and reports.
- Recording and storage
- Real-time monitoring
- Indicators and operational reports
Characteristics
IVR virtual receptionist
Automatically routes incoming calls to the correct area, reducing wait times and improving the customer experience.
ringing groups
Distribute calls among your team to guarantee quick attention, even during high demand times.
Call forwarding
Redirect calls when an extension is busy or not answering, so no opportunity is missed
Opening hours
Define your work hours and after-hours messages to manage expectations and maintain professional attention.
Likert-type surveys
Create Likert-type surveys to find out your customers' opinions at the end of each call.
Customizable audios
Configure welcome messages, wait messages, menus and relevant information with your own audios in MP3 format or direct recordings.
Call recording
Record all calls and listen to them easily. Store them in Nebula for up to 2 Years, subject to contracted capacity.
Reports and statistics
Access detailed reports of incoming and outgoing calls. to improve productivity and customer service.
Integrations and APIs
Integrations with Microsoft Teams, Odoo, and VTiger, as well as an API for sending and receiving events and call data to other applications.
Why companies choose
More than a telephony solution, Nebula Voice is a strategic tool for teams that value efficiency and innovation.
Fluent communication
Seamless calling, from anywhere, for remote teams, branches or agents on the move.
Accompaniment
We accompany you in daily operation and in your evolution, so that you always have the best version of Nebula
Specialized technical support
Specialists trained to meet your requirements and ensure the continuity of your operation.
No permanence
Use Nebula Voice for as long as you need, without permanence clauses or cancellation penalties.
Service commitment
High availability and constant support so that your communication never stops.
Easy to use
Intuitive interface so that your team adapts quickly, without eternal learning curves.
frequently asked questions
What is VOICE?
IP telephony in the cloud to manage calls with PBX, extensions, IVR, queues, recording and reports.
Can I keep my current number?
In most cases, yes. You can also activate new numbers (local or international).
How long does it take to activate?
Generally 48 business hours, we confirm the exact time in the demo.
Can calls be recorded?
Yes. You can record and control access by permissions.
Can we help you choose?
Let's put together a plan tailored to you, at no cost or commitment.