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Artificial intelligence that accelerates your attention

Automate attention in chats and calls, improve response quality and refer your team with context when the case requires it.

Schedule a free consultation with a specialistRequest more information

Artificial Intelligence applied to business communication

Nebula's AI works with your team to offer faster, more empathetic and efficient care. With virtual voice and chat agents, your customers can be assisted 24/7, in their language and with the tone of your brand.

Copilot translates, suggests wording and transcribes calls.

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Better answers, in less time. Help your team respond with clarity and consistency.

  1. 1. Chat translation
  2. 2. Writing Tips
  3. 3. Call transcription
Copilot AI

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They attend 24/7 and escalate to your team. Automate the first response on calls and chats.

  1. 1. They listen and ask key questions
  2. 2. They capture data and execute the flow
  3. 3. They scale to human if applicable (with context)
Virtual agents

Use cases

Our AI is versatile and adapts to your operation and objectives. These are some use cases:

Sales and lead qualification

Capture data, validate interest and schedule with an advisor.

Portfolio trading

Report status, record agreements/promises, and escalate sensitive cases.

Technical support (first level)

Classify the reason, request information, and route to the correct area.

Appointment confirmation and reminders

Confirm, reschedule, and reduce no-shows.

Satisfaction surveys

Collect feedback and generate alerts when there is low satisfaction.

Information gathering / reception

Receive requests, record data and create the case for your team.

What do you need to activate it?

Simple activation, with accompaniment

  1. 1. Have a Nebula ONE plan

    Activate AI on your service and automation operation.

  2. 2. Define the process you want to automate (for Virtual Agents).

    Ex.: sales, portfolio, support, confirmation of appointments or surveys.

  3. 3. Guided setup with our team.

    • We define objectives and the data to capture
    • We design flows and escalation criteria for human agents
    • We train with real cases and adjust according to results

Frequently asked questions

Do virtual agents answer calls and chats?

Yes, depending on the flow we define.

Can they refer to a human?

Yes, with context and data captured.

Can they connect to my apps?

Yes, it connects with your applications and with Google Calendar and Google Forms.

What processes can they execute?

Sales, portfolio, support, appointments, surveys and receipt of requests.

Let's talk about your AI strategy

Schedule a session with a specialist and define how to implement Copilot and virtual agents in your operation.

El m茅todo nebula para transformar tu comunicaci贸n.

Tres pasos. Una mejor forma de comunicarte.

1

Assessment

Entendemos tu operaci贸n:

Analizamos tus flujos de comunicaci贸n, puntos de contacto y herramientas actuales para dise帽ar un plan personalizado que optimice la atenci贸n, la productividad y la experiencia de tus clientes.

2

Assisted GoLive

Implementaci贸n guiada de Nebula:

Configuramos y personalizamos la soluci贸n seg煤n tu operaci贸n, realizamos pruebas, capacitamos a tu equipo y te acompa帽amos para que empieces a operar sin fricciones desde el primer d铆a.

3

We Got You

Acompa帽amiento continuo:

En Nebula no solo implementamos: te acompa帽amos en todo el proceso. Recibes soporte t茅cnico, actualizaciones permanentes y nuevas funcionalidades, siempre incluidas en tu plan.